This page explains what you may do with a FreshApp module once you have it, whether paid or free. It supplements our terms and conditions of sale.
At a glance
- No time limit on use: the module keeps working, even without updates.
- 1 production site + 1 test site per purchased module.
- 12 months of updates and email support from the purchase date. Extendable in 12-month periods, with no subscription.
- 14-day money-back guarantee on paid modules.
- Resale, sharing and redistribution are prohibited.
1. The right you obtain
Each module order grants you a non-exclusive, perpetual and personal licence: it is attached to the customer account that placed the order. You do not buy the module itself, which remains the property of Uprising Web, but the right to use it under the conditions below.
2. Where to install the module
One licence covers:
- one production site, i.e. a PrestaShop store open to the public under a domain name;
- one test site (pre-production, staging, development) that is not used commercially.
A multistore installation served under several domain names counts as that many production sites. For more sites, simply order an additional licence.
Domains are declared from the FreshApp PrestaConnect module, using your customer account key. You can release a domain to declare another one, for example when changing domain name or migrating. A site declared beyond the quota keeps working but does not receive updates.
3. Updates
For 12 months from the purchase date, you have access to every new version of the module: fixes, compatibility with new PrestaShop versions and improvements. They can be downloaded from My account → My modules or installed from FreshApp PrestaConnect.
After those 12 months:
- the installed module keeps working: no feature is disabled;
- you keep access to the latest version released during your 12-month period, so you can reinstall it;
- versions released afterwards are no longer available.
You can extend your updates and support by 12 months at any time, from My account → My modules or the module page. The extension starts at the end of the current period, or on the day it is purchased if the period has ended. It is a one-off purchase, with no subscription and no automatic renewal (see our terms of sale).
4. Support
During the same 12 months, our team answers your questions about installing, configuring and using the module by email at contact@freshapp.io. Support does not cover custom development, work on your server, or a module whose code has been modified.
5. What you may do
- install, configure and use the module on the sites covered by the licence;
- adapt its code or templates for your own needs, at your own risk: a change may prevent a later update and ends support for the modified part;
- have your service provider (agency, freelancer) install or maintain it, on your behalf only.
6. What is prohibited
- reselling, renting, lending, sharing or publishing the module, its archive or its code, even modified;
- installing it on sites not covered by a licence, or transferring the licence to a third party without our written consent;
- removing copyright or licence notices from the files;
- using it to design a competing product.
In case of breach, the licence may be terminated after a formal notice left unanswered for 15 days: access to downloads, updates and support is then removed.
7. Money-back guarantee
Paid modules can be tried for 14 days from the purchase date. If the module does not suit you, you can request a full refund within that period, without having to give a reason. The details are set out in our terms and conditions of sale. A refund ends the licence: the module must be uninstalled and its files deleted.
8. Free modules
Modules offered free of charge are subject to the same rights and restrictions as paid modules, at no cost. The money-back guarantee obviously does not apply to them.
9. Modules bought on PrestaShop Addons
A FreshApp module bought on the PrestaShop Addons marketplace is governed by the Addons licence and terms, not by this page.
10. Third-party components
Some modules include open-source components, for example the Lucide icon set (ISC licence), SortableJS or lozad.js (MIT licence). These components remain governed by their own licence, whose text is included in the module archive; this licence only applies to Uprising Web's code and content.