Stored settings
Configuration keys
Default values on a fresh installation.
| Key | Role | Default |
|---|---|---|
FA_SAV_ENABLED | Module active on the shop. | Enabled |
FA_SAV_GUEST_ENABLED | Requests allowed for orders placed without an account. | Enabled |
FA_SAV_COVERAGE_PRODUCT | Product warranty period, in months. | 24 |
FA_SAV_COVERAGE_SERVICE | Service support period, in months. | 12 |
FA_SAV_OUTSIDE_COVERAGE | Requests accepted outside coverage. | Enabled |
FA_SAV_RESOLUTIONS_PRODUCT | Resolutions proposed for a product (repair, replacement, refund…). | JSON |
FA_SAV_RESOLUTIONS_SERVICE | Resolutions proposed for a service (fix, workaround, refund…). | JSON |
FA_SAV_ADMIN_EMAIL | Address notified on every new request (empty: shop e-mail). | — |
FA_SAV_MAX_FILES | Number of attachments per message. | 5 |
FA_SAV_MAX_SIZE_MB | Maximum attachment size, in MB. | 8 |
FA_SAV_RETURN_ADDRESS | Return address printed on the slip. | — |
FA_SAV_SLIP_INSTRUCTIONS | Packing instructions printed on the slip. | — |
FA_SAV_THEME_TYPE | Look of the customer screens (automatic, light, dark). | auto |
FA_SAV_ACCESS_FIELD | Confidential access field available. | Disabled |
FA_SAV_SECRET_ENABLED_*, FA_SAV_SECRET_REQUIRED_*, FA_SAV_SECRET_LABEL_*, FA_SAV_SECRET_HELP_*, FA_SAV_SECRET_TEMPLATE_* | Settings of the confidential field, per request type and per language. | — |
FA_SAV_VAULT_PUBKEY, FA_SAV_VAULT_PRIVKEY, FA_SAV_VAULT_KEY_ID, FA_SAV_VAULT_KEY_DATE | Reading key: public key, private key encrypted by the passphrase, identifier and date. | — |
FA_SAV_VAULT_RETENTION_DAYS | Retention period of confidential access details, in days (365 at most). | 30 |
FA_SAV_VAULT_PURGE_ON_CLOSE | Erasure of access details when the request is closed. | Enabled |
FA_SAV_VAULT_LAST_PURGE | Last automatic purge (internal). | — |